Support for In-Store Customers – Jainsons Lights

🛠️ After-Sales Support – Offline Orders

Dear Customer,

If you've made a purchase from any of our showrooms and require after-sales support (including product issues, warranty queries, replacements, or installation follow-ups), please follow the contact process below.

📌 Step 1 – Contact Your Sales Representative

Your first point of contact should always be the salesperson who assisted you during the purchase. They are best equipped to resolve your issue quickly.

⚠️ Not sure who your salesperson is?

Please refer to our Showroom Contact Directory to identify the right contact based on your store location.

📈 Step 2 – Escalation Support

If your issue is not resolved at the first level, please escalate to:

📞 General Customer Care

For status updates or assistance in routing your query:

We’re committed to ensuring you’re fully satisfied with your purchase. Let us know how we can assist! 😊