After placing the order, you will get confirmation of the order on your email, SMS and whats app. You will receive an order id to track your order from the track your order section. You will also get a confirmation email regarding the payment you have made and your payment receipt in your email.
We have a Innovative way to accept COD orders. We understand while placing order with us for the first time you are reluctant to make full payment upfront.
We accept only Fully confirmed COD orders and cannot entertain any cancellations later. Thus we take 10-25% Advance with a minimum of 200 rs for confirmation of COD orders. Rest Amount your can pay against receipt of goods as per the industry standards.
Check More Details about this on our COD Orders Page
We have a Unique E-commerce Model as we aim to create largest lighting platform for our customers. Our focus is to make you available with maximum Lighting products for your choice and convenience. Thus we cannot make sure every item listed on the website is available in stock all the time. To Know more check Order Processing Page
Once your order is packed and ready for shipment, we will arrange a pick up from our shipping partner. Once the material is picked up, you will also receive tracking no to Track your Order.
If there is an unforeseen delay in your shipment, you can raise a support ticket with our shipping partner and our team also, after which we will try to accelerate the matter and expedite your shipment to you.
Due to the unique nature of the lighting products, there might be special shipping requirements; for more details, check our Special Shipment Page
We have Different shipping charges for different products for more details on this visit our shipping charges Page.
Any Damage to products in transit is our responsibility and we will send spares for that.
Please make a package opening video or any transit damage claims
After Sales Service
For branded Products best way to get quick customer care service, is to contact the Customer care center of the concerned Brand.
In any case our team is always at your service and for any purchase through us we are committed to provide you complete after sales service.
Need help Placing the Order
Any time you face any problem, please Contact Us to offer you telephonic support while placing the order.
If you receive an email reminder to complete your payment while you have already successfully made the payment and your order is already generated in our system, ignore that email.
If you need any alteration or support after placing the order, please raise a ticket in our Support Center so our team can do the needful.