Invoice & Accounts Policy

1. Invoice Modification

Time Frame for Modifications: Requests for any modifications or corrections to invoices must be made within the month of the original purchase date.

Restrictions: Modifications or corrections requested after this period cannot be accommodated.

2. Invoice Delivery

Method of Delivery: Invoices will be sent to customers via SMS and email through the Credflow application.

Acknowledgement of Transaction: Receipt of these communications by the customer is considered an acknowledgement of the transaction detailed in the invoice.

3. Discrepancies and GST Input Credit

Reporting Discrepancies: Customers are encouraged to report any doubts or discrepancies to their sales contact at Jainsons Lights immediately for resolution.

GST Input Credit Issues: For issues related to GST input credit not reflecting at the customer’s end, whether due to errors in entering GST information or other technical glitches, customers should contact their sales representative for assistance.

4. Payment Terms

Standard Credit Terms: Our standard credit terms are 45 days from the invoice date.

Interest on Late Payments: Any delay in payment post the 45-day credit term will attract an interest of 18% per annum.

5. Supply Shortages and Quality Issues

Communication of Issues: Any shortage in supply or quality issues must be communicated to the company as promptly as possible.

Payment Obligations: These issues should not be a reason to hold back payments. Jainsons Lights is fully responsible for resolving any issues, irrespective of the status of your payments.

6. Consequences of Non-Payment

Suspension of Services: In the event of non-payment of dues within the stipulated time frame, all after-sales support, warranty, and repair services will be ceased to the customer until the payments are cleared.