Order Processing

🛍️ Order Processing & Availability Policy

At Jainsons Lights, we take pride in being one of India's largest lighting platforms, offering a wide selection of decorative and architectural lighting. Due to the vastness of our catalogue, product stock shown on the website may not always reflect real-time availability.

🔦 1. Product Availability

  • Some items listed online may be temporarily out of stock.
  • Once your order is placed, our team will verify availability and reach out to you via WhatsApp and call with an update.
  • If an item is unavailable:
    • We'll suggest alternative options, or
    • You may choose to cancel for a full refund.

🚚 2. Shipping Timelines

  • Most orders are shipped within 2–3 business days of confirmation.
  • Some items may require more time, especially if made-to-order or less common.
  • We’ll keep you informed about any expected delays.

✅ 3. Order Acceptance Policy

  • Loose Piece Availability: Some items may only be available in full/master cartons.
  • Urgent Orders: If items are not readily available and urgent delivery is required, we may be unable to fulfill the request.
  • Minimum Order Quantity: Fragile items may need to be ordered in minimum quantities to ensure safe shipping.

💰 4. Pricing & Product Details

  • We strive to display accurate prices and product information.
  • In case of updates or discrepancies after order placement, we will inform you before proceeding.
  • You will always have the option to accept changes or cancel the order for a full refund.

📌 Note

We reserve the right to accept or reject orders based on product availability, logistics, or other internal checks. This policy may be updated over time. Please revisit this page for the latest information.

🤝 Need Help?

Our team is here to assist you. Feel free to reach out:

  • Kritika: +91 92669 29991